Common Questions About Seraphine Jewels

What materials do you use ?

We use certified natural diamonds, real gold, and premium gemstones, all ethically sourced and quality-tested.

Are your products real ?

Yes, all our jewellery is made with authentic gold, certified diamonds, and genuine gemstones.

Can I customize a piece?

Yes, we offer customization options so you can create a design that’s truly personal and unique.

Are Seraphine jewels products handmade?

Yes, each piece is carefully handcrafted by skilled artisans to ensure quality and unique design.

Why choose Seraphine jewels?

We offer exquisite, handcrafted jewellery made with authentic materials, combining elegance, quality, and timeless design.

Do you offer certificates with each purchase?

Yes, every purchase comes with a certificate verifying the authenticity of the gold, diamonds, or gemstones.

Is your packaging eco-friendly?

Yes, we use sustainable, eco-friendly packaging that’s both stylish and environmentally conscious.

Can I visit a Seraphine jewels store?

We currently operate online only, but stay tuned—physical experience centers are coming soon!

Do you offer lifetime warranty?

Yes, we provide a lifetime warranty on all our jewellery against manufacturing defects.

Can I place a bulk or corporate order?

Yes, we accept bulk and corporate orders with customized designs and special pricing.

How do I know my jewellery is authentic?

All our pieces come with a certificate of authenticity and are made from genuine gold, diamonds, and gemstones.