This Shipping Policy is part of our Terms of Service and should be read in conjunction with them. At Seraphine Jewels, we are pleased to provide our customers with a transparent and hassle-free shipping experience. This page outlines everything you need to know about how your order will be shipped and delivered.

Free Shipping

We are delighted to offer free shipping on all orders. All shipments typically take 7-10 business days to arrive, whether domestic or international.

Shipping & Delivery Options

  • We currently provide free international shipping.
  • At this time, our international shipping service is available.
  • Orders are shipped via trusted global carriers, including FedEx, UPS, and DHL.
  • Once your order has been dispatched, you will receive a tracking number to follow the progress of your shipment in real time.

Product Dispatch & Availability

  • Only items with diamonds available in our inventory are listed for purchase.
  • Our standard jewelry-making time is 12–14 business days.
  • We ship orders as quickly as possible, but same-day dispatch is not available.
  • We do not currently offer in-store pickups.

Customs and Duties

  • Customs clearance is handled by the shipping company to ensure a smooth delivery process.
  • Import duties are fully covered by Seraphine Jewels, meaning you won’t face extra fees upon delivery.
  • For orders within the United States, sales tax will be calculated at checkout.
  • No additional charges will apply in the destination country.

Questions About Returns?

For queries regarding Return & Refund, please refer to our Return & Refund Policy for complete details.

At Seraphine Jewels, our goal is to make your shipping experience seamless, with no hidden costs or unexpected delays. For any additional questions, please feel free to reach out to us at support@seraphinejewels.com.